Frequently Asked Questions

1.  What are your  standard labour charges  ?
Plumbing / Gasfitting / Drainlaying labour rates ;

Manawatu & Waikanae
From Manawatu  to  Waikanae our plumbing and drainlaying labour rates are $72 + gst per hour per man with a minimum charge of 1 hour labour, then labour charged at 30 min blocks thereafter , gasfitting is $80 + gst per hour.

Wellington to Paraparaumu
From Wellington to Paraparaumu our  plumbing and drainlaying labour rates are $80 + gst per hour per man with a minimum charge of 1 hour labour , then labour charged at 30 min blocks thereafter, gasfitting is $90 + gst per hour.
We offer a 10% discount off labour only if booking online and payment made within 7 days of receiving the invoice.

2.  Do you have a vehicle charge ?

Vehicle Charges are a set rate not done by the km.
Manawatu to Waikanae $25 + gst.
Wellington to Paraparaumu $40 + gst

3. Do you do after hours callouts including weekends ?
Yes we do but we don’t advertise it , the first hr including labour and vehicle is $260+ gst
Every hour thereafter is $160+ gst
4. Do you carry materials with you ?
Yes we carry a range of plumbing fittings in our vans of course there is lots of plumbing fittings on the market and its hard to carry them all we do our best , these get charged to the job dependant on what is been used. 
5. What happens if the account is not paid ?  
All accounts unless otherwise arranged with management are 7 day accounts and are to be paid in full , any accounts that get to 30 days overdue will incur interest as per our terms of trade and if not paid will be sent to our collection agency Dun and Bradstreet for collection which also incurs extra costs.
6. What happens if we dispute an account ?
If you dispute an account or job it must be put in writing within 7 days of receiving the invoice , if the dispute cant be resolved then we take the dispute to the small claims court to get a result , if the result goes in our favour then we request from the courts the costs that have been incurred in getting this to court.
7. What happens if there is an issue with workmanship ?
You call us and we will return and fix it free of charge in a very timely manner , at very little inconvenience to you.
8. Are quotes free ?
Yes quotes are free if you know what you want done and we don’t have to diagnose a job and get tools out.  If you call us and ask us to repair a leaking toilet  for example as a job and we arrive on site and tell you it cant be fixed  we charge for this and we will give you a quote that’s deemed as a job and will be charged at our carded rates ( you need to be very clear on what you ask to be done )  . Roof leaks we do not give free quotes as it’s a 2 man job to do roof work for health and safety reasons , once on the roof and we locate the issue we can then give you a fixed quotation.  
9. Can you quote over the phone or by email ?
We can give a pretty good indication over the phone of a cost to do a job depending what it is , or an email of photos of the job is another good way for us to price jobs this way it saves a lot of time for us and the owner.
10. Where are you guys based.
We have vans situated in every suburb ready to attend to your needs , these are listed under the locations part of the web site.
11. What type of materials do you use.
We use the best materials on offer from our suppliers to suit your job. 

Wellington

Go With The Flow Plumbing Services Wellington,
Hutt & Hutt Valley, Porirua & Kapiti.

Hours of Operation
8am – 5pm (Mon - Fri).
Phone: (04) 239 9735
Mobile: (021) 583 443

We accept credit card payment

Our Guarantee

We guarantee our workmanship.
If you are not completely satisfied
in any way, please call us on
0800 GOFLOW  |  0800 463 569

Levin & Manawatu

Go With The Flow Plumbing Services Levin,
Manawatu and Horowhenua.

Hours of Operation
8am – 5pm (Mon - Fri).
Phone: (06) 367 8111
Mobile: (021) 675 337

We accept credit card payment